FunnelCake MD
Marketing Made Delicious, Patient Engagement
Made Delightful.
HIPAA-Compliant. AI-Powered. EMR-Integrated.
Questions? We’re here to help! Contact us at [email protected].
Collect Payments Faster with Frictionless Billing
Stop waiting for checks in the mail or awkward front-desk collections. Modernize your revenue cycle with secure, mobile-first payment tools that make it easy for patients to settle their balances instantly.
Collect Payments Faster with Frictionless Billing
Stop waiting for checks in the mail or awkward front-desk collections. Modernize your revenue cycle with secure, mobile-first payment tools that make it easy for patients to settle their balances instantly.
HIPAA Compliant Tools
For Patient Communication
Text-to-Pay: The Speed of SMS
Instant Links: Generate a secure payment link and send it directly to a patient’s smartphone via SMS the moment their visit concludes.
High Conversion: Text messages have a 98% open rate, meaning your invoice gets seen—and paid—hours or days faster than traditional paper billing.
Mobile Wallet Compatible: Patients can pay instantly using Apple Pay or Google Pay with a single thumbprint, removing the barrier of finding their credit card.
Why It Matters: The harder it is to pay, the longer you wait. Removing friction from the checkout process drastically reduces your accounts receivable and boosts immediate cash flow.
Automated Invoicing: Professional & Precise
Recurring Schedules: Set up automatic billing for membership fees, payment plans, or ongoing treatment packages so you never miss a due date.
Branded Templates: Send crisp, professional digital invoices that feature your practice’s logo and clearly itemize services, building trust with every transaction.
Status Tracking: See exactly when an invoice was delivered, opened, and paid, giving you total visibility into your revenue pipeline.
Why It Matters: Manual billing is prone to human error and delay. Automation ensures every service is billed correctly and consistently, protecting your revenue stream without administrative burden.
Text-to-Pay: The Speed of SMS
Instant Links: Generate a secure payment link and send it directly to a patient’s smartphone via SMS the moment their visit concludes.
High Conversion: Text messages have a 98% open rate, meaning your invoice gets seen—and paid—hours or days faster than traditional paper billing.
Mobile Wallet Compatible: Patients can pay instantly using Apple Pay or Google Pay with a single thumbprint, removing the barrier of finding their credit card.
Why It Matters: The harder it is to pay, the longer you wait. Removing friction from the checkout process drastically reduces your accounts receivable and boosts immediate cash flow.
Tap-to-Pay: Your Phone is the Terminal
Contactless Checkout: Turn your mobile app into a payment terminal. Simply tap the patient's card against your phone to process transactions securely in the exam room or waiting area.
Hardware Independence: Eliminate the need for clunky, expensive card readers or tethered point-of-sale machines at every desk.
Field Flexibility: Perfect for concierge doctors or home-visit providers who need to collect payment on-site without carrying extra equipment.
Why It Matters: Modern hygiene and convenience standards demand contactless options. This feature modernizes your patient experience while reducing hardware costs.
Automated Invoicing: Professional & Precise
Recurring Schedules: Set up automatic billing for membership fees, payment plans, or ongoing treatment packages so you never miss a due date.
Branded Templates: Send crisp, professional digital invoices that feature your practice’s logo and clearly itemize services, building trust with every transaction.
Status Tracking: See exactly when an invoice was delivered, opened, and paid, giving you total visibility into your revenue pipeline.
Why It Matters: Manual billing is prone to human error and delay. Automation ensures every service is billed correctly and consistently, protecting your revenue stream without administrative burden.
Subscription Management: Predictable Revenue
Membership Plans: Easily manage monthly wellness subscriptions or concierge retainers with auto-debit functionality.
Failed Payment Recovery: If a card is declined, the system automatically attempts to retry the charge and notifies the patient to update their details.
Product Catalog: Build a library of standard services and products for quick selection, speeding up the checkout process for your staff.
Why It Matters: Moving from transactional revenue to recurring revenue stabilizes your business. Reliable subscription tools allow you to forecast growth with confidence.
Tap-to-Pay: Your Phone is the Terminal
Contactless Checkout: Turn your mobile app into a payment terminal. Simply tap the patient's card against your phone to process transactions securely in the exam room or waiting area.
Hardware Independence: Eliminate the need for clunky, expensive card readers or tethered point-of-sale machines at every desk.
Field Flexibility: Perfect for concierge doctors or home-visit providers who need to collect payment on-site without carrying extra equipment.
Why It Matters: Modern hygiene and convenience standards demand contactless options. This feature modernizes your patient experience while reducing hardware costs.
Subscription Management: Predictable Revenue
Membership Plans: Easily manage monthly wellness subscriptions or concierge retainers with auto-debit functionality.
Failed Payment Recovery: If a card is declined, the system automatically attempts to retry the charge and notifies the patient to update their details.
Product Catalog: Build a library of standard services and products for quick selection, speeding up the checkout process for your staff.
Why It Matters: Moving from transactional revenue to recurring revenue stabilizes your business. Reliable subscription tools allow you to forecast growth with confidence.
Payments Suite Pricing
Our Payment features are available as a flat-rate add-on. For $97/month, you receive Unlimited Invoicing, Text-to-Pay capabilities, Subscription Management, and zero added platform fees.
Why It’s Worth It
Many billing platforms charge a 1% "platform fee" on top of credit card processing. Funnel Cake MD does not. We simply pass through your standard Stripe or PayPal rates. For a practice processing $50k/month, this feature alone saves you $500/month in unnecessary fees.
Payments Suite Pricing
Our Payment features are available as a flat-rate add-on. For $97/month, you receive Unlimited Invoicing, Text-to-Pay capabilities, Subscription Management, and zero added platform fees.
Why It’s Worth It
Many billing platforms charge a 1% "platform fee" on top of credit card processing. Funnel Cake MD does not. We simply pass through your standard Stripe or PayPal rates. For a practice processing $50k/month, this feature alone saves you $500/month in unnecessary fees.
Close the Gap Between
Care and Compensation
In a traditional practice, the time between delivering a service and getting paid can be weeks or months. That gap kills liquidity. By putting a payment terminal in every patient's pocket, you shrink that gap to minutes. Revolutionize your cash flow try it for free for 14 days. Stop chasing envelopes and start getting paid instantly.
Zero Risk, Total Impact
The cost of just one missed appointment or a single lost lead far outweighs the investment in Funnel Cake MD. We are so confident our system will pay for itself that we want you to try it for free for 14 days. By centralizing your messages and automating your follow-ups, you aren’t just saving time—you’re building a more reliable, professional practice that patients trust. Start your trial today to achieve 60% faster response times and give your front desk the "superpowers" they need to deliver exceptional care.
Close the Gap Between Care and Compensation
In a traditional practice, the time between delivering a service and getting paid can be weeks or months. That gap kills liquidity. By putting a payment terminal in every patient's pocket, you shrink that gap to minutes. Revolutionize your cash flow try it for free for 14 days. Stop chasing envelopes and start getting paid instantly.
Frequently Asked Questions
What is the soft phone and SMS feature, and how can it benefit my practice?
The soft phone and SMS feature allows you to make and receive calls, send text messages, and manage patient communication all from one HIPAA-compliant platform. It’s flexible, accessible across devices, and customizable to fit your practice’s needs. This ensures you stay connected with patients anytime, anywhere.
Can I use this system on my existing devices?
Yes! The soft phone and SMS feature works on desktops, tablets, and smartphones. No additional hardware is required, making it convenient and cost-effective for you and your team.
Can I add multiple phone numbers to my account?
Absolutely! You can add as many phone numbers as your practice needs. Use different numbers for departments, providers, or specific campaigns to keep everything organized.
Does the system allow call forwarding?
Yes, you can forward calls to a hard line, another team member, or even an external number. This ensures no patient call goes unanswered, even when your team is busy or after hours
Can my team members share access to the phone system?
Definitely! Your team can access and manage calls and SMS collaboratively in real time. Assign calls or messages to specific staff members and track communication to maintain accountability and ensure timely responses.
How does pricing work for the phone and SMS system?
When you sign up, you’ll receive a $10 credit to get started. This credit can be used toward call minutes and SMS messaging.
• Additional minutes and SMS messages come at a nominal cost, so you only pay for what you use.
• You’ll always have complete visibility into your usage through the platform’s dashboard.
How much do additional minutes and SMS messages cost?
Additional minutes and SMS messages are affordably priced:
• Call Minutes: Making Calls - $0.042 per minute, Receiving Calls - $0.0255 per minute
• SMS Messages: SMS - $0.0237 per SMS Segment
Are automated responses and AI features included in this system?
Yes! The basic phone and SMS system includes automated responders for common inquiries, while AI-driven capabilities can be added on an upgraded plan. With AI, you can handle more complex requests, route calls seamlessly, and send personalized follow-ups—all to ensure every patient receives a quick, professional response.
Is this system HIPAA-compliant?
Yes, 100%! The platform is fully HIPAA-compliant, ensuring
that all patient communication is secure and meets healthcare privacy regulations.
How do I monitor my call and SMS usage?
You’ll have access to a detailed dashboard where you can track your usage, costs, and activity in real time. This transparency helps you stay on top of your communication expenses and optimize your practice’s workflow.
How do I get started?
Getting started is easy!
1) Purchase the Foundational Layer Cake Plan for $97.
2) Complete the onboarding process, where we’ll help you set up your phone numbers and preferences.
3) Begin making calls, sending SMS messages, and experience seamless patient communication.
What happens if I run out of credit?
You don’t need to add more funds manually. If your usage exceeds your $10 credit, you’ll simply be billed for any additional amount at our transparent, nominal rates—ensuring uninterrupted communication without surprises.
Can I integrate this system with my existing EMR?
Yes, our upgraded plans offer seamless EMR integration, syncing patient data for efficient, streamlined communication. Please note that EMR integration is not included in the Foundational Layer Cake Plan.
What support is available if I need help?
Our support team is here to guide you every step of the way. We offer training videos, detailed articles, chat support, and live Zoom sessions—whether you’re setting up the system, troubleshooting, or optimizing your workflow, we’ve got you covered.
Frequently Asked Questions
What is the soft phone and SMS feature, and how can it benefit my practice?
The soft phone and SMS feature allows you to make and receive calls, send text messages, and manage patient communication all from one HIPAA-compliant platform. It’s flexible, accessible across devices, and customizable to fit your practice’s needs. This ensures you stay connected with patients anytime, anywhere.
Can I use this system on my existing devices?
Yes! The soft phone and SMS feature works on desktops, tablets, and smartphones. No additional hardware is required, making it convenient and cost-effective for you and your team.
Can I add multiple phone numbers to my account?
Absolutely! You can add as many phone numbers as your practice needs. Use different numbers for departments, providers, or specific campaigns to keep everything organized.
Does the system allow call forwarding?
Yes, you can forward calls to a hard line, another team member, or even an external number. This ensures no patient call goes unanswered, even when your team is busy or after hours
Can my team members share access to the phone system?
Definitely! Your team can access and manage calls and SMS collaboratively in real time. Assign calls or messages to specific staff members and track communication to maintain accountability and ensure timely responses.
How does pricing work for the phone and SMS system?
When you sign up, you’ll receive a $10 credit to get started. This credit can be used toward call minutes and SMS messaging.
• Additional minutes and SMS messages come at a nominal cost, so you only pay for what you use.
• You’ll always have complete visibility into your usage through the platform’s dashboard.
How much do additional minutes and SMS messages cost?
Additional minutes and SMS messages are affordably priced:
• Call Minutes: Making Calls - $0.042 per minute, Receiving Calls - $0.0255 per minute
• SMS Messages: SMS - $0.0237 per SMS Segment
Are automated responses and AI features included in this system?
Yes! The basic phone and SMS system includes automated responders for common inquiries, while AI-driven capabilities can be added on an upgraded plan. With AI, you can handle more complex requests, route calls seamlessly, and send personalized follow-ups—all to ensure every patient receives a quick, professional response.
Is this system HIPAA-compliant?
Yes, 100%! The platform is fully HIPAA-compliant, ensuring
that all patient communication is secure and meets healthcare privacy regulations.
How do I monitor my call and SMS usage?
You’ll have access to a detailed dashboard where you can track your usage, costs, and activity in real time. This transparency helps you stay on top of your communication expenses and optimize your practice’s workflow.
How do I get started?
Getting started is easy!
1) Purchase the Foundational Layer Cake Plan for $97.
2) Complete the onboarding process, where we’ll help you set up your phone numbers and preferences.
3) Begin making calls, sending SMS messages, and experience seamless patient communication.
What happens if I run out of credit?
You don’t need to add more funds manually. If your usage exceeds your $10 credit, you’ll simply be billed for any additional amount at our transparent, nominal rates—ensuring uninterrupted communication without surprises.
Can I integrate this system with my existing EMR?
Yes, our upgraded plans offer seamless EMR integration, syncing patient data for efficient, streamlined communication. Please note that EMR integration is not included in the Foundational Layer Cake Plan.
What support is available if I need help?
Our support team is here to guide you every step of the way. We offer training videos, detailed articles, chat support, and live Zoom sessions—whether you’re setting up the system, troubleshooting, or optimizing your workflow, we’ve got you covered.
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