FunnelCake MD
Marketing Made Delicious, Patient Engagement
Made Delightful.
HIPAA-Compliant. AI-Powered. EMR-Integrated.
Questions? We’re here to help! Contact us at [email protected].
Empower Patients with an On-Demand Education Portal
Stop repeating the same care instructions twenty times a day. Build a secure, digital library of video resources, recovery guides, and wellness programs that patients can access anytime.
Empower Patients with an On-Demand Education Portal
Stop repeating the same care instructions twenty times a day. Build a secure, digital library of video resources, recovery guides, and wellness programs that patients can access anytime.
HIPAA Compliant Tools
For Patient Communication
The Digital Patient Portal: Centralized Care
Secure Login Access: Give every patient their own private dashboard where they can view assigned materials, download documents, and track their progress.
Video Hosting: Upload high-definition explainer videos or welcome messages directly to the platform without needing expensive third-party tools like Vimeo.
Mobile-Friendly Learning: The entire interface adapts seamlessly to smartphones, allowing patients to watch pre-op instructions or physical therapy demos right from their living room.
Why It Matters: Patients often forget what you say the moment they leave the exam room. A dedicated portal ensures they always have a reference point, reducing confusion and unnecessary phone calls.
Automated Recovery Protocols: Drip Content
Scheduled Release: Unlock content gradually over days or weeks—perfect for guiding a patient through a 6-week post-surgery recovery plan.
Compliance Tracking: See exactly which modules a patient has opened and how much of a video they watched, ensuring they are following doctor's orders.
Interactive Assignments: Require patients to mark a step as "Complete" before moving to the next phase, creating a structured and safe learning environment.
Why It Matters: Overloading a patient with information leads to anxiety. "Drip-feeding" content ensures they focus only on the immediate step in front of them, improving outcomes and satisfaction.
The Digital Patient Portal: Centralized Care
Secure Login Access: Give every patient their own private dashboard where they can view assigned materials, download documents, and track their progress.
Video Hosting: Upload high-definition explainer videos or welcome messages directly to the platform without needing expensive third-party tools like Vimeo.
Mobile-Friendly Learning: The entire interface adapts seamlessly to smartphones, allowing patients to watch pre-op instructions or physical therapy demos right from their living room.
Why It Matters: Patients often forget what you say the moment they leave the exam room. A dedicated portal ensures they always have a reference point, reducing confusion and unnecessary phone calls.
Knowledge Checks & Assessments: Verify Understanding
Digital Quizzes: Embed simple multiple-choice questions after a video to confirm the patient understood the risks, benefits, or instructions provided.
Certification: Automatically generate a certificate of completion when a patient finishes a required safety course or dietary workshop.
Automated Grading: Results are scored instantly and logged in the contact record, giving you a paper trail of patient education efforts.
Why It Matters: In healthcare, "I didn't know" is a liability. Assessments provide tangible proof that you provided the necessary education and that the patient engaged with it.
Automated Recovery Protocol: Drip Content
Scheduled Release: Unlock content gradually over days or weeks—perfect for guiding a patient through a 6-week post-surgery recovery plan.
Compliance Tracking: See exactly which modules a patient has opened and how much of a video they watched, ensuring they are following doctor's orders.
Interactive Assignments: Require patients to mark a step as "Complete" before moving to the next phase, creating a structured and safe learning environment.
Why It Matters: Overloading a patient with information leads to anxiety. "Drip-feeding" content ensures they focus only on the immediate step in front of them, improving outcomes and satisfaction.
Private Communities: Support Beyond the Visit
Group Discussion Boards: Create safe, moderated spaces for patients with similar conditions (e.g., "New Moms" or "Knee Replacement Recovery") to connect.
Provider Updates: Post announcements or tips to the entire group instantly, keeping your community engaged without sending individual emails.
Resource Sharing: Allow patients to share wins or ask questions in a controlled environment where you can monitor the quality of advice.
Why It Matters: Recovery can be isolating. Facilitating a peer-support network under your brand builds immense loyalty and positions your practice as a holistic partner in their health journey.
Knowledge Checks & Assessments: Verify Understanding
Digital Quizzes: Embed simple multiple-choice questions after a video to confirm the patient understood the risks, benefits, or instructions provided.
Certification: Automatically generate a certificate of completion when a patient finishes a required safety course or dietary workshop.
Automated Grading: Results are scored instantly and logged in the contact record, giving you a paper trail of patient education efforts.
Why It Matters: In healthcare, "I didn't know" is a liability. Assessments provide tangible proof that you provided the necessary education and that the patient engaged with it.
Private Communities: Support Beyond the Visit
Group Discussion Boards: Create safe, moderated spaces for patients with similar conditions (e.g., "New Moms" or "Knee Replacement Recovery") to connect.
Provider Updates: Post announcements or tips to the entire group instantly, keeping your community engaged without sending individual emails.
Resource Sharing: Allow patients to share wins or ask questions in a controlled environment where you can monitor the quality of advice.
Why It Matters: Recovery can be isolating. Facilitating a peer-support network under your brand builds immense loyalty and positions your practice as a holistic partner in their health journey.
Membership Suite Pricing
Our Education features are available as a flat-rate add-on. For $97/month, you receive Unlimited Courses, Unlimited Users, Video Hosting, and the Community Builder.
Why It’s Worth It
Other platforms can cost $150 to $400 per month and don't integrate with your patient records. Funnel Cake MD unifies your education and your EMR logic, saving you money while keeping data centralized.
Membership Suite Pricing
Our Education features are available as a flat-rate add-on. For $97/month, you receive Unlimited Courses, Unlimited Users, Video Hosting, and the Community Builder.
Why It’s Worth It
Other platforms can cost $150 to $400 per month and don't integrate with your patient records. Funnel Cake MD unifies your education and your EMR logic, saving you money while keeping data centralized.
Care That Doesn't Clock Out
Your expertise shouldn't be limited to a 15-minute appointment slot. By digitizing your knowledge, you allow your guidance to scale infinitely, helping thousands of patients without burning out your staff. Transform your practice from a "clinic" into a "resource." Try it risk-free for 14 days build your first course this week and see the difference.
Zero Risk, Total Impact
The cost of just one missed appointment or a single lost lead far outweighs the investment in Funnel Cake MD. We are so confident our system will pay for itself that we want you to try it for free for 14 days. By centralizing your messages and automating your follow-ups, you aren’t just saving time—you’re building a more reliable, professional practice that patients trust. Start your trial today to achieve 60% faster response times and give your front desk the "superpowers" they need to deliver exceptional care.
Care That Doesn't Clock Out
Your expertise shouldn't be limited to a 15-minute appointment slot. By digitizing your knowledge, you allow your guidance to scale infinitely, helping thousands of patients without burning out your staff. Transform your practice from a "clinic" into a "resource." Try it risk-free for 14 days build your first course this week and see the difference.
Frequently Asked Questions
What is the soft phone and SMS feature, and how can it benefit my practice?
The soft phone and SMS feature allows you to make and receive calls, send text messages, and manage patient communication all from one HIPAA-compliant platform. It’s flexible, accessible across devices, and customizable to fit your practice’s needs. This ensures you stay connected with patients anytime, anywhere.
Can I use this system on my existing devices?
Yes! The soft phone and SMS feature works on desktops, tablets, and smartphones. No additional hardware is required, making it convenient and cost-effective for you and your team.
Can I add multiple phone numbers to my account?
Absolutely! You can add as many phone numbers as your practice needs. Use different numbers for departments, providers, or specific campaigns to keep everything organized.
Does the system allow call forwarding?
Yes, you can forward calls to a hard line, another team member, or even an external number. This ensures no patient call goes unanswered, even when your team is busy or after hours
Can my team members share access to the phone system?
Definitely! Your team can access and manage calls and SMS collaboratively in real time. Assign calls or messages to specific staff members and track communication to maintain accountability and ensure timely responses.
How does pricing work for the phone and SMS system?
When you sign up, you’ll receive a $10 credit to get started. This credit can be used toward call minutes and SMS messaging.
• Additional minutes and SMS messages come at a nominal cost, so you only pay for what you use.
• You’ll always have complete visibility into your usage through the platform’s dashboard.
How much do additional minutes and SMS messages cost?
Additional minutes and SMS messages are affordably priced:
• Call Minutes: Making Calls - $0.042 per minute, Receiving Calls - $0.0255 per minute
• SMS Messages: SMS - $0.0237 per SMS Segment
Are automated responses and AI features included in this system?
Yes! The basic phone and SMS system includes automated responders for common inquiries, while AI-driven capabilities can be added on an upgraded plan. With AI, you can handle more complex requests, route calls seamlessly, and send personalized follow-ups—all to ensure every patient receives a quick, professional response.
Is this system HIPAA-compliant?
Yes, 100%! The platform is fully HIPAA-compliant, ensuring
that all patient communication is secure and meets healthcare privacy regulations.
How do I monitor my call and SMS usage?
You’ll have access to a detailed dashboard where you can track your usage, costs, and activity in real time. This transparency helps you stay on top of your communication expenses and optimize your practice’s workflow.
How do I get started?
Getting started is easy!
1) Purchase the Foundational Layer Cake Plan for $97.
2) Complete the onboarding process, where we’ll help you set up your phone numbers and preferences.
3) Begin making calls, sending SMS messages, and experience seamless patient communication.
What happens if I run out of credit?
You don’t need to add more funds manually. If your usage exceeds your $10 credit, you’ll simply be billed for any additional amount at our transparent, nominal rates—ensuring uninterrupted communication without surprises.
Can I integrate this system with my existing EMR?
Yes, our upgraded plans offer seamless EMR integration, syncing patient data for efficient, streamlined communication. Please note that EMR integration is not included in the Foundational Layer Cake Plan.
What support is available if I need help?
Our support team is here to guide you every step of the way. We offer training videos, detailed articles, chat support, and live Zoom sessions—whether you’re setting up the system, troubleshooting, or optimizing your workflow, we’ve got you covered.
Frequently Asked Questions
What is the soft phone and SMS feature, and how can it benefit my practice?
The soft phone and SMS feature allows you to make and receive calls, send text messages, and manage patient communication all from one HIPAA-compliant platform. It’s flexible, accessible across devices, and customizable to fit your practice’s needs. This ensures you stay connected with patients anytime, anywhere.
Can I use this system on my existing devices?
Yes! The soft phone and SMS feature works on desktops, tablets, and smartphones. No additional hardware is required, making it convenient and cost-effective for you and your team.
Can I add multiple phone numbers to my account?
Absolutely! You can add as many phone numbers as your practice needs. Use different numbers for departments, providers, or specific campaigns to keep everything organized.
Does the system allow call forwarding?
Yes, you can forward calls to a hard line, another team member, or even an external number. This ensures no patient call goes unanswered, even when your team is busy or after hours
Can my team members share access to the phone system?
Definitely! Your team can access and manage calls and SMS collaboratively in real time. Assign calls or messages to specific staff members and track communication to maintain accountability and ensure timely responses.
How does pricing work for the phone and SMS system?
When you sign up, you’ll receive a $10 credit to get started. This credit can be used toward call minutes and SMS messaging.
• Additional minutes and SMS messages come at a nominal cost, so you only pay for what you use.
• You’ll always have complete visibility into your usage through the platform’s dashboard.
How much do additional minutes and SMS messages cost?
Additional minutes and SMS messages are affordably priced:
• Call Minutes: Making Calls - $0.042 per minute, Receiving Calls - $0.0255 per minute
• SMS Messages: SMS - $0.0237 per SMS Segment
Are automated responses and AI features included in this system?
Yes! The basic phone and SMS system includes automated responders for common inquiries, while AI-driven capabilities can be added on an upgraded plan. With AI, you can handle more complex requests, route calls seamlessly, and send personalized follow-ups—all to ensure every patient receives a quick, professional response.
Is this system HIPAA-compliant?
Yes, 100%! The platform is fully HIPAA-compliant, ensuring
that all patient communication is secure and meets healthcare privacy regulations.
How do I monitor my call and SMS usage?
You’ll have access to a detailed dashboard where you can track your usage, costs, and activity in real time. This transparency helps you stay on top of your communication expenses and optimize your practice’s workflow.
How do I get started?
Getting started is easy!
1) Purchase the Foundational Layer Cake Plan for $97.
2) Complete the onboarding process, where we’ll help you set up your phone numbers and preferences.
3) Begin making calls, sending SMS messages, and experience seamless patient communication.
What happens if I run out of credit?
You don’t need to add more funds manually. If your usage exceeds your $10 credit, you’ll simply be billed for any additional amount at our transparent, nominal rates—ensuring uninterrupted communication without surprises.
Can I integrate this system with my existing EMR?
Yes, our upgraded plans offer seamless EMR integration, syncing patient data for efficient, streamlined communication. Please note that EMR integration is not included in the Foundational Layer Cake Plan.
What support is available if I need help?
Our support team is here to guide you every step of the way. We offer training videos, detailed articles, chat support, and live Zoom sessions—whether you’re setting up the system, troubleshooting, or optimizing your workflow, we’ve got you covered.
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