Elevate Your Practice with Stunning Emails

Send professional, HIPAA-compliant emails that engage patients and grow your practice. From automated follow-ups to AI-generated newsletters, Funnel Cake MD makes patient communication effortless.

Elevate Your Practice with Stunning Emails

Send professional, HIPAA-compliant emails that engage patients and grow your practice. From automated follow-ups to AI-generated newsletters, Funnel Cake MD makes patient communication effortless.

HIPAA Compliant Tools

For Patient Communication

AI-Powered Content: Perfect Messaging in Seconds

  • Instant Copy Inspiration: Use Content AI to generate engaging subject lines and email body text that boost open rates and patient clicks.

  • Personalized Segments: Automatically tailor content for specific patient groups, ensuring every message feels personal and relevant.

  • Data-Driven Optimization: Leverage AI insights to identify which topics resonate most with your patients and refine your strategy.

Why It Matters: You don't have to be a writer to send great emails. Our AI handles the "blank page" problem, allowing you to send high-quality updates in a fraction of the time.

Drag-and-Drop Designer: Professionalism Made Easy

  • Healthcare-Focused Templates: Choose from a library of ready-made, professional templates designed specifically for medical practices.

  • Complete Brand Control: Easily customize colors, fonts, and images to match your practice’s unique style and logo.

  • Mobile-Responsive Layouts: Ensure your emails look beautiful and are easy to read on any device—from desktops to smartphones.

Why It Matters: First impressions happen in the inbox. Beautifully designed emails build trust and show patients that your practice is modern, organized, and professional.

AI-Powered Content: Perfect Messaging in Seconds

  • Instant Copy Inspiration: Use Content AI to generate engaging subject lines and email body text that boost open rates and patient clicks.

  • Personalized Segments: Automatically tailor content for specific patient groups, ensuring every message feels personal and relevant.

  • Data-Driven Optimization: Leverage AI insights to identify which topics resonate most with your patients and refine your strategy.

Why It Matters: You don't have to be a writer to send great emails. Our AI handles the "blank page" problem, allowing you to send high-quality updates in a fraction of the time.

Unified Communication: The Power of One Dashboard

  • 360° Patient Visibility: View email interactions alongside phone calls, SMS, and messenger conversations in one secure, unified thread.

  • Team Collaboration: Allow your staff to draft, review, and send emails collaboratively with a clear record of all patient history.

  • Real-Time Sync: Integrate with your existing patient list or EMR data to ensure your contact info is always up-to-date.

Why It Matters: Stop logging into five different apps. By centralizing your email within Funnel Cake MD, you eliminate "lost threads" and ensure your staff has the full context of every patient relationship.

Drag-and-Drop Designer: Professionalism Made Easy

  • Healthcare-Focused Templates: Choose from a library of ready-made, professional templates designed specifically for medical practices.

  • Complete Brand Control: Easily customize colors, fonts, and images to match your practice’s unique style and logo.

  • Mobile-Responsive Layouts: Ensure your emails look beautiful and are easy to read on any device—from desktops to smartphones.

Why It Matters: First impressions happen in the inbox. Beautifully designed emails build trust and show patients that your practice is modern, organized, and professional.

Smart Automation: Nurture Patients While You Sleep

  • Automated Drip Campaigns: Schedule educational series, seasonal health tips, or "Welcome" sequences that send automatically based on patient triggers.

  • Behavior-Based Segmentation: Automatically sort patients by treatment history or interests to send hyper-targeted, relevant resources.

  • HIPAA-Compliant Security: Rest easy knowing your communications and data storage meet strict healthcare privacy regulations.

Why It Matters: Manual outreach doesn't scale. Automation allows you to "delight" patients with birthday greetings and follow-ups without adding a single task to your front desk's to-do list.

Unified Communication: The Power of One Dashboard

  • 360° Patient Visibility: View email interactions alongside phone calls, SMS, and messenger conversations in one secure, unified thread.

  • Team Collaboration: Allow your staff to draft, review, and send emails collaboratively with a clear record of all patient history.

  • Real-Time Sync: Integrate with your existing patient list or EMR data to ensure your contact info is always up-to-date.

Why It Matters: Stop logging into five different apps. By centralizing your email within Funnel Cake MD, you eliminate "lost threads" and ensure your staff has the full context of every patient relationship.

Smart Automation: Nurture Patients While You Sleep

  • Automated Drip Campaigns: Schedule educational series, seasonal health tips, or "Welcome" sequences that send automatically based on patient triggers.

  • Behavior-Based Segmentation: Automatically sort patients by treatment history or interests to send hyper-targeted, relevant resources.

  • HIPAA-Compliant Security: Rest easy knowing your communications and data storage meet strict healthcare privacy regulations.

Why It Matters: Manual outreach doesn't scale. Automation allows you to "delight" patients with birthday greetings and follow-ups without adding a single task to your front desk's to-do list.

Email Suite Pricing

Our Email Marketing features are available as a flat-rate add-on. For $97/month, you receive unlimited access to our Email Builder, Content AI, and Automation Workflows. Start your 14-day free trial today to see the impact firsthand.

Why It’s Worth It

The cost of one missed appointment or one lost lead far outweighs the investment in a professional email system. By automating your follow-ups, you aren’t just saving time—you’re building trust. Start your 14-day trial to give your front desk the "superpowers" they need.

Email Suite Pricing

Our Email Marketing features are available as a flat-rate add-on. For $97/month, you receive unlimited access to our Email Builder, Content AI, and Automation Workflows. Start your 14-day free trial today to see the impact firsthand.

Why It’s Worth It

The cost of one missed appointment or one lost lead far outweighs the investment in a professional email system. By automating your follow-ups, you aren’t just saving time—you’re building trust. Start your 14-day trial to give your front desk the "superpowers" they need.

Transform Your Practice

with Proactive Communication

The financial reality of private practice is simple: the cost of just one missed consult or a single lost lead far exceeds the monthly investment in Funnel Cake MD. We are so confident this system will improve your practice's vital signs that we invite you to try it for free for 14 days. By centralizing your messages and automating your follow-ups, you aren't just saving administrative hours—you are building a practice that patients trust implicitly. Start your trial today to reduce staff burnout and give your front desk the tools they need to deliver exceptional care.

Zero Risk, Total Impact

The cost of just one missed appointment or a single lost lead far outweighs the investment in Funnel Cake MD. We are so confident our system will pay for itself that we want you to try it for free for 14 days. By centralizing your messages and automating your follow-ups, you aren’t just saving time—you’re building a more reliable, professional practice that patients trust. Start your trial today to achieve 60% faster response times and give your front desk the "superpowers" they need to deliver exceptional care.

Transform Your Practice with Proactive Communication

The financial reality of private practice is simple: the cost of just one missed consult or a single lost lead far exceeds the monthly investment. By meeting patients on their phones and automating your reminders, you aren't just saving administrative hours—you are building a practice that patients trust implicitly. Start your 14-Days Free Trial today to reduce staff burnout and give your front desk the tools they need to deliver exceptional care.

Frequently Asked Questions

 What is the soft phone and SMS feature, and how can it benefit my practice?

 The soft phone and SMS feature allows you to make and receive calls, send text messages, and manage patient communication all from one HIPAA-compliant platform. It’s flexible, accessible across devices, and customizable to fit your practice’s needs. This ensures you stay connected with patients anytime, anywhere.

Can I use this system on my existing devices?

Yes! The soft phone and SMS feature works on desktops, tablets, and smartphones. No additional hardware is required, making it convenient and cost-effective for you and your team.

Can I add multiple phone numbers to my account?

 Absolutely! You can add as many phone numbers as your practice needs. Use different numbers for departments, providers, or specific campaigns to keep everything organized.

Does the system allow call forwarding?

Yes, you can forward calls to a hard line, another team member, or even an external number. This ensures no patient call goes unanswered, even when your team is busy or after hours

Can my team members share access to the phone system?

Definitely! Your team can access and manage calls and SMS collaboratively in real time. Assign calls or messages to specific staff members and track communication to maintain accountability and ensure timely responses.

 How does pricing work for the phone and SMS system?

When you sign up, you’ll receive a $10 credit to get started. This credit can be used toward call minutes and SMS messaging.

• Additional minutes and SMS messages come at a nominal cost, so you only pay for what you use.

• You’ll always have complete visibility into your usage through the platform’s dashboard.

How much do additional minutes and SMS messages cost?

Additional minutes and SMS messages are affordably priced:

• Call Minutes: Making Calls - $0.042 per minute, Receiving Calls - $0.0255 per minute

• SMS Messages: SMS - $0.0237 per SMS Segment

Are automated responses and AI features included in this system?

 Yes! The basic phone and SMS system includes automated responders for common inquiries, while AI-driven capabilities can be added on an upgraded plan. With AI, you can handle more complex requests, route calls seamlessly, and send personalized follow-ups—all to ensure every patient receives a quick, professional response.

Is this system HIPAA-compliant?

Yes, 100%! The platform is fully HIPAA-compliant, ensuring

that all patient communication is secure and meets healthcare privacy regulations.

How do I monitor my call and SMS usage?

You’ll have access to a detailed dashboard where you can track your usage, costs, and activity in real time. This transparency helps you stay on top of your communication expenses and optimize your practice’s workflow.

How do I get started?

Getting started is easy!

1) Purchase the Foundational Layer Cake Plan for $97.

2) Complete the onboarding process, where we’ll help you set up your phone numbers and preferences.

3) Begin making calls, sending SMS messages, and experience seamless patient communication.

What happens if I run out of credit?

You don’t need to add more funds manually. If your usage exceeds your $10 credit, you’ll simply be billed for any additional amount at our transparent, nominal rates—ensuring uninterrupted communication without surprises.

Can I integrate this system with my existing EMR?

Yes, our upgraded plans offer seamless EMR integration, syncing patient data for efficient, streamlined communication. Please note that EMR integration is not included in the Foundational Layer Cake Plan.

What support is available if I need help?

Our support team is here to guide you every step of the way. We offer training videos, detailed articles, chat support, and live Zoom sessions—whether you’re setting up the system, troubleshooting, or optimizing your workflow, we’ve got you covered.

Frequently Asked Questions

 What is the soft phone and SMS feature, and how can it benefit my practice?

 The soft phone and SMS feature allows you to make and receive calls, send text messages, and manage patient communication all from one HIPAA-compliant platform. It’s flexible, accessible across devices, and customizable to fit your practice’s needs. This ensures you stay connected with patients anytime, anywhere.

Can I use this system on my existing devices?

Yes! The soft phone and SMS feature works on desktops, tablets, and smartphones. No additional hardware is required, making it convenient and cost-effective for you and your team.

Can I add multiple phone numbers to my account?

 Absolutely! You can add as many phone numbers as your practice needs. Use different numbers for departments, providers, or specific campaigns to keep everything organized.

Does the system allow call forwarding?

Yes, you can forward calls to a hard line, another team member, or even an external number. This ensures no patient call goes unanswered, even when your team is busy or after hours

Can my team members share access to the phone system?

Definitely! Your team can access and manage calls and SMS collaboratively in real time. Assign calls or messages to specific staff members and track communication to maintain accountability and ensure timely responses.

 How does pricing work for the phone and SMS system?

When you sign up, you’ll receive a $10 credit to get started. This credit can be used toward call minutes and SMS messaging.

• Additional minutes and SMS messages come at a nominal cost, so you only pay for what you use.

• You’ll always have complete visibility into your usage through the platform’s dashboard.

How much do additional minutes and SMS messages cost?

Additional minutes and SMS messages are affordably priced:

• Call Minutes: Making Calls - $0.042 per minute, Receiving Calls - $0.0255 per minute

• SMS Messages: SMS - $0.0237 per SMS Segment

Are automated responses and AI features included in this system?

 Yes! The basic phone and SMS system includes automated responders for common inquiries, while AI-driven capabilities can be added on an upgraded plan. With AI, you can handle more complex requests, route calls seamlessly, and send personalized follow-ups—all to ensure every patient receives a quick, professional response.

Is this system HIPAA-compliant?

Yes, 100%! The platform is fully HIPAA-compliant, ensuring

that all patient communication is secure and meets healthcare privacy regulations.

How do I monitor my call and SMS usage?

You’ll have access to a detailed dashboard where you can track your usage, costs, and activity in real time. This transparency helps you stay on top of your communication expenses and optimize your practice’s workflow.

How do I get started?

Getting started is easy!

1) Purchase the Foundational Layer Cake Plan for $97.

2) Complete the onboarding process, where we’ll help you set up your phone numbers and preferences.

3) Begin making calls, sending SMS messages, and experience seamless patient communication.

What happens if I run out of credit?

You don’t need to add more funds manually. If your usage exceeds your $10 credit, you’ll simply be billed for any additional amount at our transparent, nominal rates—ensuring uninterrupted communication without surprises.

Can I integrate this system with my existing EMR?

Yes, our upgraded plans offer seamless EMR integration, syncing patient data for efficient, streamlined communication. Please note that EMR integration is not included in the Foundational Layer Cake Plan.

What support is available if I need help?

Our support team is here to guide you every step of the way. We offer training videos, detailed articles, chat support, and live Zoom sessions—whether you’re setting up the system, troubleshooting, or optimizing your workflow, we’ve got you covered.

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