FunnelCake MD
Marketing Made Delicious, Patient Engagement
Made Delightful.
HIPAA-Compliant. AI-Powered. EMR-Integrated.
Questions? We’re here to help! Contact us at [email protected].
Fill Your Schedule Without the Phone Tag
Stop playing "Let me check my availability" with patients. Empower them to book, reschedule, and pay for appointments online, 24/7, while you maintain total control over your day.
Fill Your Schedule Without the Phone Tag
Stop playing "Let me check my availability" with patients. Empower them to book, reschedule, and pay for appointments online, 24/7, while you maintain total control over your day.
HIPAA Compliant Tools
For Patient Communication
Self-Service Booking: The 24/7 Front Desk
Website Integration: Embed a sleek, branded booking widget directly on your homepage, allowing patients to secure a time slot without ever picking up the phone.
Custom Availability: Define strict working hours and buffer times between visits to ensure your providers never feel rushed or overbooked.
Time Zone Detection: Automatically adjust appointment times for telehealth patients in different regions, eliminating confusion and missed connections.
Why It Matters: Modern patients value convenience above all else. Offering real-time online booking captures appointments late at night or on weekends when your office is closed.
Intelligent Synchronization: Zero Conflicts
Two-Way Sync: Connect seamlessly with Google Calendar, Outlook, or iCloud. If you block time for a personal lunch on your phone, that slot instantly disappears from your public booking page.
Multi-Calendar Support: Manage separate schedules for different treatment rooms or equipment (e.g., "Laser Bay 1"), ensuring resources are never double-booked.
Cross-Check Logic: The system scans all connected calendars before offering a time slot, guaranteeing that your availability is always accurate to the minute.
Why It Matters: Double-bookings are unprofessional and stressful. Our "master brain" sync ensures that your personal life and professional obligations live in perfect harmony.
Self-Service Booking: The 24/7 Front Desk
Website Integration: Embed a sleek, branded booking widget directly on your homepage, allowing patients to secure a time slot without ever picking up the phone.
Custom Availability: Define strict working hours and buffer times between visits to ensure your providers never feel rushed or overbooked.
Time Zone Detection: Automatically adjust appointment times for telehealth patients in different regions, eliminating confusion and missed connections.
Why It Matters: Modern patients value convenience above all else. Offering real-time online booking captures appointments late at night or on weekends when your office is closed.
Team Routing: Balanced Workloads
Round Robin Logic: Automatically distribute new patient inquiries evenly among your available providers to ensure fair workload sharing.
Priority Assignment: Route specific appointment types (like "Surgery Consult") only to the senior doctors qualified to handle them.
Smart Handoffs: If a patient's primary provider is unavailable, the system can suggest the next available team member to secure the booking immediately.
Why It Matters: optimizing staff utilization is key to profitability. Intelligent routing prevents one doctor from being overwhelmed while another sits idle.
Intelligent Synchronization: Zero Conflicts
Two-Way Sync: Connect seamlessly with Google Calendar, Outlook, or iCloud. If you block time for a personal lunch on your phone, that slot instantly disappears from your public booking page.
Multi-Calendar Support: Manage separate schedules for different treatment rooms or equipment (e.g., "Laser Bay 1"), ensuring resources are never double-booked.
Cross-Check Logic: The system scans all connected calendars before offering a time slot, guaranteeing that your availability is always accurate to the minute.
Why It Matters: Double-bookings are unprofessional and stressful. Our "master brain" sync ensures that your personal life and professional obligations live in perfect harmony.
Appointment Deposits: Revenue Protection
Point-of-Sale Booking: Require a credit card deposit or full copay at the moment of scheduling to lock in the time slot.
No-Show Deterrent: Drastically reduce missed appointments by attaching a financial commitment to the booking process.
Automated Refunds: Easily process cancellations or deposit returns directly through the system if a patient reschedules within your policy window.
Why It Matters: An empty chair costs you money. When patients pay a deposit, they are statistically far more likely to show up, protecting your bottom line.
Scheduling Suite Pricing
Our Calendar features are available as a flat-rate add-on. For $97/month, you receive Unlimited Calendars, Team Round Robin, Two-Way Sync, and Payment Integration.
Why It’s Worth It
Other Calendar Tools often charge $15 to $30 per user, per month. For a clinic with 5 staff members, that adds up fast. Funnel Cake MD offers unlimited users for one flat price, integrating booking directly with your patient records.
Team Routing: Balanced Workloads
Round Robin Logic: Automatically distribute new patient inquiries evenly among your available providers to ensure fair workload sharing.
Priority Assignment: Route specific appointment types (like "Surgery Consult") only to the senior doctors qualified to handle them.
Smart Handoffs: If a patient's primary provider is unavailable, the system can suggest the next available team member to secure the booking immediately.
Why It Matters: optimizing staff utilization is key to profitability. Intelligent routing prevents one doctor from being overwhelmed while another sits idle.
Appointment Deposits: Revenue Protection
Point-of-Sale Booking: Require a credit card deposit or full copay at the moment of scheduling to lock in the time slot.
No-Show Deterrent: Drastically reduce missed appointments by attaching a financial commitment to the booking process.
Automated Refunds: Easily process cancellations or deposit returns directly through the system if a patient reschedules within your policy window.
Why It Matters: An empty chair costs you money. When patients pay a deposit, they are statistically far more likely to show up, protecting your bottom line.
Scheduling Suite Pricing
Our Calendar features are available as a flat-rate add-on. For $97/month, you receive Unlimited Calendars, Team Round Robin, Two-Way Sync, and Payment Integration.
Why It’s Worth It
Other Calendar Tools often charge $15 to $30 per user, per month. For a clinic with 5 staff members, that adds up fast. Funnel Cake MD offers unlimited users for one flat price, integrating booking directly with your patient records.
The Heartbeat of Your Practice
Your calendar is more than just a list of names; it is the engine of your revenue. Every gap, every mix-up, and every game of phone tag slows that engine down. Stop trading time for administration. Try it risk-free for 14 days, reclaim your time and let your patients fill your schedule for you.
Zero Risk, Total Impact
The cost of just one missed appointment or a single lost lead far outweighs the investment in Funnel Cake MD. We are so confident our system will pay for itself that we want you to try it for free for 14 days. By centralizing your messages and automating your follow-ups, you aren’t just saving time—you’re building a more reliable, professional practice that patients trust. Start your trial today to achieve 60% faster response times and give your front desk the "superpowers" they need to deliver exceptional care.
The Heartbeat of Your Practice
Your calendar is more than just a list of names; it is the engine of your revenue. Every gap, every mix-up, and every game of phone tag slows that engine down. Stop trading time for administration. Try it risk-free for 14 days, reclaim your time and let your patients fill your schedule for you.
Frequently Asked Questions
What is the soft phone and SMS feature, and how can it benefit my practice?
The soft phone and SMS feature allows you to make and receive calls, send text messages, and manage patient communication all from one HIPAA-compliant platform. It’s flexible, accessible across devices, and customizable to fit your practice’s needs. This ensures you stay connected with patients anytime, anywhere.
Can I use this system on my existing devices?
Yes! The soft phone and SMS feature works on desktops, tablets, and smartphones. No additional hardware is required, making it convenient and cost-effective for you and your team.
Can I add multiple phone numbers to my account?
Absolutely! You can add as many phone numbers as your practice needs. Use different numbers for departments, providers, or specific campaigns to keep everything organized.
Does the system allow call forwarding?
Yes, you can forward calls to a hard line, another team member, or even an external number. This ensures no patient call goes unanswered, even when your team is busy or after hours
Can my team members share access to the phone system?
Definitely! Your team can access and manage calls and SMS collaboratively in real time. Assign calls or messages to specific staff members and track communication to maintain accountability and ensure timely responses.
How does pricing work for the phone and SMS system?
When you sign up, you’ll receive a $10 credit to get started. This credit can be used toward call minutes and SMS messaging.
• Additional minutes and SMS messages come at a nominal cost, so you only pay for what you use.
• You’ll always have complete visibility into your usage through the platform’s dashboard.
How much do additional minutes and SMS messages cost?
Additional minutes and SMS messages are affordably priced:
• Call Minutes: Making Calls - $0.042 per minute, Receiving Calls - $0.0255 per minute
• SMS Messages: SMS - $0.0237 per SMS Segment
Are automated responses and AI features included in this system?
Yes! The basic phone and SMS system includes automated responders for common inquiries, while AI-driven capabilities can be added on an upgraded plan. With AI, you can handle more complex requests, route calls seamlessly, and send personalized follow-ups—all to ensure every patient receives a quick, professional response.
Is this system HIPAA-compliant?
Yes, 100%! The platform is fully HIPAA-compliant, ensuring
that all patient communication is secure and meets healthcare privacy regulations.
How do I monitor my call and SMS usage?
You’ll have access to a detailed dashboard where you can track your usage, costs, and activity in real time. This transparency helps you stay on top of your communication expenses and optimize your practice’s workflow.
How do I get started?
Getting started is easy!
1) Purchase the Foundational Layer Cake Plan for $97.
2) Complete the onboarding process, where we’ll help you set up your phone numbers and preferences.
3) Begin making calls, sending SMS messages, and experience seamless patient communication.
What happens if I run out of credit?
You don’t need to add more funds manually. If your usage exceeds your $10 credit, you’ll simply be billed for any additional amount at our transparent, nominal rates—ensuring uninterrupted communication without surprises.
Can I integrate this system with my existing EMR?
Yes, our upgraded plans offer seamless EMR integration, syncing patient data for efficient, streamlined communication. Please note that EMR integration is not included in the Foundational Layer Cake Plan.
What support is available if I need help?
Our support team is here to guide you every step of the way. We offer training videos, detailed articles, chat support, and live Zoom sessions—whether you’re setting up the system, troubleshooting, or optimizing your workflow, we’ve got you covered.
Frequently Asked Questions
What is the soft phone and SMS feature, and how can it benefit my practice?
The soft phone and SMS feature allows you to make and receive calls, send text messages, and manage patient communication all from one HIPAA-compliant platform. It’s flexible, accessible across devices, and customizable to fit your practice’s needs. This ensures you stay connected with patients anytime, anywhere.
Can I use this system on my existing devices?
Yes! The soft phone and SMS feature works on desktops, tablets, and smartphones. No additional hardware is required, making it convenient and cost-effective for you and your team.
Can I add multiple phone numbers to my account?
Absolutely! You can add as many phone numbers as your practice needs. Use different numbers for departments, providers, or specific campaigns to keep everything organized.
Does the system allow call forwarding?
Yes, you can forward calls to a hard line, another team member, or even an external number. This ensures no patient call goes unanswered, even when your team is busy or after hours
Can my team members share access to the phone system?
Definitely! Your team can access and manage calls and SMS collaboratively in real time. Assign calls or messages to specific staff members and track communication to maintain accountability and ensure timely responses.
How does pricing work for the phone and SMS system?
When you sign up, you’ll receive a $10 credit to get started. This credit can be used toward call minutes and SMS messaging.
• Additional minutes and SMS messages come at a nominal cost, so you only pay for what you use.
• You’ll always have complete visibility into your usage through the platform’s dashboard.
How much do additional minutes and SMS messages cost?
Additional minutes and SMS messages are affordably priced:
• Call Minutes: Making Calls - $0.042 per minute, Receiving Calls - $0.0255 per minute
• SMS Messages: SMS - $0.0237 per SMS Segment
Are automated responses and AI features included in this system?
Yes! The basic phone and SMS system includes automated responders for common inquiries, while AI-driven capabilities can be added on an upgraded plan. With AI, you can handle more complex requests, route calls seamlessly, and send personalized follow-ups—all to ensure every patient receives a quick, professional response.
Is this system HIPAA-compliant?
Yes, 100%! The platform is fully HIPAA-compliant, ensuring
that all patient communication is secure and meets healthcare privacy regulations.
How do I monitor my call and SMS usage?
You’ll have access to a detailed dashboard where you can track your usage, costs, and activity in real time. This transparency helps you stay on top of your communication expenses and optimize your practice’s workflow.
How do I get started?
Getting started is easy!
1) Purchase the Foundational Layer Cake Plan for $97.
2) Complete the onboarding process, where we’ll help you set up your phone numbers and preferences.
3) Begin making calls, sending SMS messages, and experience seamless patient communication.
What happens if I run out of credit?
You don’t need to add more funds manually. If your usage exceeds your $10 credit, you’ll simply be billed for any additional amount at our transparent, nominal rates—ensuring uninterrupted communication without surprises.
Can I integrate this system with my existing EMR?
Yes, our upgraded plans offer seamless EMR integration, syncing patient data for efficient, streamlined communication. Please note that EMR integration is not included in the Foundational Layer Cake Plan.
What support is available if I need help?
Our support team is here to guide you every step of the way. We offer training videos, detailed articles, chat support, and live Zoom sessions—whether you’re setting up the system, troubleshooting, or optimizing your workflow, we’ve got you covered.
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